Shipping Information
Offering Worldwide Shipping!
At A&K Enterprise of Manatee, we understand that shipping fully assembled patio furniture, including commercial outdoor resort furniture, can be costly. That’s why we leverage our network of trusted LTL carriers to find you the best possible rate. Carriers determine shipping costs based on the density and distance of the items. When your new outdoor furniture arrives, it may be boxed, palletized, or stacked without boxes in a trailer, depending on the number of items shipped. Rest assured, we’ll provide you with advanced notification of the delivery details.
While shipping damage is rare, it’s crucial that you thoroughly inspect your shipment upon arrival. This includes opening boxes and, if necessary, removing the furniture. If you do find any damage, it must be noted on the freight bill for the shipping company to honor a damage claim. We’re here to assist you throughout this process if any issues arise. Shipping cartons, boxes, pallets, and handling fees are all included in the shipping price listed on your quote.
From commercial outdoor resort furniture to custom-made patio furniture, we have a wide range of products for you. Reach out to our sales team today for a quote!
Shipping
Receiving A Shipment
As the recipient of a shipment, it is your responsibility to inspect and transport the freight from the curbside delivery point to its final destination. For large shipments, consider having a crew available to assist with unloading. Upon receipt, promptly open the boxes and thoroughly inspect the furniture in the presence of the driver. In the event of any damage, make sure to note it on the driver’s freight bill and take photographs. Failure to follow these guidelines will transfer ownership of the damaged items to you and make you accountable for all replacement costs.
If Damage is Found
If damage is found, please follow these steps:
1. Notify us within 24 hours at 941-355-6363.
2. E-mail us your signed freight bill and invoice number that has the damage noted on it. Our priority is to ensure that you don’t have to pay for replacement costs for damaged furniture.
To achieve this, it is crucial that you inspect the furniture in front of the driver and write on the freight bill that damage occurred. Please avoid refusing any pieces, as it incurs additional charges from the carrier for which you will be held responsible.
General Information
We will send you an email with your tracking information once your order has been shipped. Feel free to reach out to the carrier for an estimated delivery date, but please note that they should contact you at least 24 hours in advance to schedule the delivery. All shipments are handled by a freight line and will be unloaded at curbside. If you are unable to unload the furniture, kindly inform us before placing your order so that we can provide you with a new shipping quote that includes an ‘inside delivery fee.’
If you reside in a gated community, please make sure to notify the gatehouse personnel about the upcoming delivery or provide a gate entrance code to the carrier. For certain deliveries, you may need to arrange a meeting point that is accessible by truck. At A&K Enterprise of Manatee, Inc, we’ll be happy to answer any questions you may have about our commercial outdoor resort furniture.
Ready to Place Your Order?
Contact A&K Enterprise of Manatee, Inc today to get a personalized quote on your commercial outdoor resort furniture or other custom pieces. Our experienced sales team is here to walk you through your options and help coordinate hassle-free shipping anywhere in the world. Whether you’re furnishing a resort, community space, or commercial patio, we’re ready to answer your questions and help you get the furniture you need, shipping safely and on time. We’re proud to serve clients nationwide and beyond with durable, stylish solutions that are built to last. Contact us today to get started!